What the Service Includes
The service runs comprehensive tests in Windows or bootable environments: CPU/GPU stress & monitoring (Prime95, Cinebench, AIDA64, HWMonitor), RAM stability (MemTest86, TestMem5), SSD/HDD health (CrystalDiskInfo, Victoria, HD Tune), graphics (FurMark, OCCT, 3DMark), battery (BatteryInfoView, HWiNFO), Wi-Fi/Bluetooth (iperf, driver checks), audio, webcam, keyboard, touchpad. We analyze Windows Event Logs, BSOD dumps, SMART data, sensor readings. Often combined with laptop repair or software installation.
When the Service is Needed
Software diagnostics is required for sudden shutdowns, high temperatures in light tasks, rapid battery drain, slowdowns after cleaning, no display/artifacts, wireless issues, random power-offs, game/program errors, charging failures, keyboard/touchpad glitches. It separates hardware defects (thermal paste degradation, SSD wear, GPU power problems) from software causes (malware, driver conflicts). In Khmelnytskyi we recommend starting with software checks to avoid unnecessary disassembly.
Work Stages
- Information gathering: Symptom discussion, model/serial check, OS and update status.
- Basic monitoring: HWiNFO, AIDA64 — temperatures, voltages, frequencies, SMART, BIOS version.
- CPU & RAM testing: Cinebench, Prime95, extended MemTest86 runs.
- Storage checks: CrystalDiskInfo SMART analysis, Victoria surface scan, speed tests.
- GPU testing: OCCT, FurMark — stability, temperatures, artifact detection under load.
- Peripheral diagnostics: Wi-Fi throughput (iperf), audio (RMAA), keyboard (KeyboardTest), battery cycles & capacity.
- Log analysis: Windows Event Viewer, BlueScreenView, driver error review, BIOS/chipset update check.
A detailed report with repair/prevention recommendations is provided.
Why Choose Grade in Khmelnytskyi
Grade uses up-to-date diagnostic software, bootable media, and test benches for accurate laptop troubleshooting across 2015–2025 models and major brands. Convenient location in Khmelnytskyi. Quality reflected in reviews. Also offering phone repair and TV repair.
Easy from Anywhere in Ukraine
Ship your laptop via Nova Poshta from any region. Details on the shipping page. Enables software diagnostics without travel.
Contact at +380 97 719 4430 or via Telegram.
Working hours: Mon–Sun from 11:00 to 20:00
Address: Khmelnytskyi, Panasa Myrnoho St., 31/3
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